Information privacy policy, processing through the website www.hotelneptun-bg.com
We at RIM 20 Ltd. prepare this privacy policy to make commitments to ensure the protection of personal data and to provide public, transparent and clear information about the processing of personal data. This policy contains information about the processing of personal data when using this website.
Please read the policy carefully, as well as read the general or privacy policy published on our website.
We reserve the right to change our policies. You will not keep up-to-date information about them on the website.
Recommendation information
“Usage information” of online activity data that did not in itself identify the individual, such as browser type, operating system, most viewed and visited pages and corrections to our website, entry and exit points, number of completed of formulas, time spent on the page, the most popular keywords used off-site to lead customers to the website, information, collection through cookies and other events for the device, such as system activity. Personal data and assistance data can be linked together. Different types of data can be asked to link together and once you connect to them, it can be provided to identify a specific person. Also, some data that you may use may change personal data in accordance with applicable law.
RIM 20 Ltd. collects information that is not provided, as well as the data on your part of the website and the services offered through it. The information we collect and process depends on how the website is used and accessed. Some data is collected automatically through the use of cookies and other similar data collection tools, due to which you have control.
Use in which you collect data
We collect personal information and data from you when we create a request for some of the services, contact us in another way, providing personal information or when searching for other services, such as a request for information or a newsletter. Collects information and content that is not sent when entering information in the contact form on our website, requires additional information about the service provided, as well as when entering messages.
Also, automatically collect acceptance data when you visit the website. It is possible that when you visit the website or use the services, you receive information about the location of your mobile device or browser and use it to connect the services and use the website to your location.
Information that we collect through automatic technologies
While browsing and using our website, you may use automated data collection technologies to process certain equipment information, search and trends, including:
details of your visits to the website, including traffic data, location data, logs, and other communication data and resources to access and use the website;
information about computers and Internet connections, including IP address, operating system, and browser type.
You can also use these technologies to gather information about your online activities through third-party websites or other online services.
The information we collect automatically is statistical information and does not include personal information, but we may store it or associate it with personal information that is otherwise collected or obtained from third parties. This does not help to improve our website and to provide a good and more personalized service, including one that cannot allow:
estimated audience size and usage patterns;
we store information about your preferences, allowing you not to customize our website in accordance with individual interests;
speed up your searches;
Available when you return to our website.
Technologies used in automatic data collection may include:
Cookies (cookies in the browser)
A cookie is a small text file or package of information stored on your device’s hard drive (computer, mobile device, tablet) when you visit a website. The website server can then recover or read the contents of the cookie. Cookies help users to use websites and access certain functionality of these countries (for example, remembering user preferences such as language, settings, font, etc.). Enabling cookies is not absolutely necessary in order for you to use the website to work, but you cannot contribute to voluntary use. You can change your cookie settings or opt out of accepting cookies in your browser by enabling the appropriate setting in your browser. However, if you choose this setting, you may not be able to access certain parts of our website. Unless you have set your browser to refuse cookies, our system will issue cookies when you point your browser to our site. Cookies may be placed by our website (own cookies) or by other websites that provide content to the page you are viewing (third party cookies).
On the current website of RIM 20 Ltd. cookies are the following categories:
1.1. Performance cookies – provide statistical information about the use of the site.
_ga – serves to distinguish different users by assigning a randomly generated number for a client identifier. Stored for a period of 2 years.
_gat – serves to limit the rate of requests. Contains a maximum threshold value. Store for 10 minutes.
_gid – serves to store and update a unique value for each page visited. The storage period is one day.
1.2. Functional cookies – allow the provision of enhanced functionality and personalization, such as video and chat. They may be set up by us or by third parties whose services we have added to our site. If you do not enable these cookies, then some or all of the functions may not work properly.
_has_js – connects to whether the visitor’s browser has JavaScript enabled. Stored for one session.
1.3. Targeting / advertising cookies – used to create profiles or to customize content. Such cookies are often set by third parties.
IDE – on Doubleclick (Google). Used for advertising purposes. Stored permanently.
id – on Doubleclick (Google). Used for advertising purposes. Stored for 2 months.
APISID – on Google. The company follows consumers extensively through its products and websites and with the numerous technologies embedded in many websites around the world. Google uses the data collected from most of these services to profile the interests of web users and sell advertising space to organizations based on such interest profiles, as well as to align ads to the content of the pages where its customers’ ads appear. The shelf life is 2 months. Such a cookie is also used by YouTube, and the information is stored permanently.
SSID – Google. Used for advertising purposes. The shelf life is 2 months. Such a cookie is also used by YouTube, and the information is stored permanently.
NID – on Google. Used for advertising purposes. The shelf life is 6 months.
SID – Google. The cookie is used for advertising purposes. It is used in combination with HSID to verify a Google profile and last login time. The shelf life is 2 months. Such a cookie is also used by YouTube, and the information is stored permanently.
SAPISID – on Google. The cookie is used for advertising purposes. The shelf life is 2 months. Such a cookie is also used by YouTube, and the information is stored permanently.
HSID – on Google. The cookie is used for advertising purposes. Used in combination with SID to verify a Google user account and last login time. The shelf life is 2 months. Such a cookie is also used by YouTube, and the information is stored permanently.
LOGIN_INFO – YouTube collects user data through videos embedded in websites that collect data from accounts from other Google services in order to show targeted ads. Stored permanently.
PREF – YouTube collects user data through videos embedded in websites that collect data from accounts from other Google services in order to show targeted ads. This cookie is a general Google cookie that stores user preference data and can be used to personalize ads when you search on Google. The shelf life is 4 years.
VISITOR_INFO1_LIVE – Used by YouTube as a unique identifier to track video views. The shelf life is 6 months.
GPS – YouTube collects user data through videos embedded in websites that collect data from accounts from other Google services in order to show targeted ads. This cookie is a general Google cookie that stores user preference data and can be used to personalize ads when you search on Google. Shelf life is 30 minutes.
YSC – YouTube collects user data through videos embedded in websites that collect data from accounts from other Google services in order to show targeted ads. This cookie is a general Google cookie that stores user preference data and may be
used to personalize ads when searching on Google. Stored permanently.
1.4. Change cookie settings
Most web browsers by default allow cookies to be placed on the end device. Browsers provide the ability to control the cookies used through the settings of the respective browser. More information about cookies can be found at www.aboutcookies.org or www.allaboutcookies.org. You can also use the ability to manage cookies for your browser (Google Chrome, Microsoft Edge, Mozilla Firefox, Microsoft Internet, Opera, Apple Safari, etc.). You can also find information on the websites of other people who use information from cookies, such as Google.
Flash cookies
Many websites use Adobe Flash Player to deliver videos and content in the form of infographics to their users. Adobe uses its own cookies, which cannot be managed through your browser settings. They are used by the Flash Player for the same purposes as other cookies, ie. to maintain preferences or to track users. Flash cookies work differently than cookies in your web browser. You can control how much information can be stored in this cookie, but you cannot choose what kind of information can be stored.
Some features of our website may work with such locally stored objects (Flash cookies) to collect and store information about your preferences and navigation to, from and on our website. You can get more information about how to control such cookies from Adobe.
Web Beacons
The pages of our website and our emails may contain small electronic files, known as web beacons (also called clear gifs, pixel tags and single-pixel gifs), which allow the company, for example, to count users who have visited these pages or have open email, as well as other statistics related to the website (for example, recording the popularity of certain website content and checking the integrity of the system and server).
We do not automatically collect personal information through the above methods, but we may, if necessary, link this information to personal information about you that we collect from other sources or that you provide to us.
Use by third parties of cookies and other tracking technologies
On our website, as stated above in the description of the cookies used, certain content or applications, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information that may be collected may be related to your personal information or may collect information, including personal information, about your online activities over time and between various websites and other online services. They may use this information to provide you with interest-based advertisements or other targeted content.
If you have questions about advertising or other targeted content provided by third parties, we encourage you to contact the responsible provider directly.
How your information is used
We use the personal information we collect to operate, improve and personalize our website and services, including providing customer service, personalizing our marketing, and detecting, preventing and mitigating fraudulent or illegal activities. We may use your personal information as follows:
to provide you with our services;
to fulfill any other purpose for which you have provided it;
to operate, improve and personalize the services we offer;
for customer service, security, troubleshooting, archiving and backup in connection with the provision of services;
to communicate with you by e-mail, telephone or otherwise, as you have authorized us, to inform you about the services, events, etc .;
better understand how users access the website and services to improve them and respond to user preferences, including personalizing language and location, personalized help and instructions, or providing other answers about users’ use of services;
to help us develop our new services and improve existing ones;
to provide consumers with the opportunity for advertising and direct marketing that are more suitable for them;
to evaluate the effectiveness and to improve the advertising and other marketing and promotional service activities;
for any other purpose with your consent.
Legal grounds for the processing of personal data
The grounds for the processing of personal data that we apply are provided for in Regulation (EU) 2016/679 (General Data Protection Regulation), namely:
– consent – the data subject has given consent for the processing of his personal data for one or more specific purposes; it is applied when there is no other reason and, in order to be valid, the consent must meet the requirements set out in the regulation;
– contractual basis – the processing is necessary for the performance of a contract to which the data subject is a party, or for taking steps at the request of the data subject before the conclusion of a contract;
– compliance with a legal obligation that applies to the administrator;
– legitimate interest – the processing is necessary for the purposes of our legitimate interests or those of a third party, except where such interests take precedence over the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular when the subject the data is a child.
Disclosure of information
We may disclose aggregate information about our users and information that does not identify anyone without restriction.
We may disclose personal information that we collect or provide to you as described in this privacy policy:
For contractors, service providers and other third parties that we use to support our business and who are required by contract to keep personal information and use it only for the purposes for which we disclose it;
In order to achieve the purpose for which you provide the information;
For any other purpose disclosed by us when you provide the information;
With your consent;
For legal purposes: we may share information we collect from users if necessary to enforce our rights, protect the rights, property or safety of others, or, if necessary, maintain external audit functions in accordance with legal requirements. requirements and corporate governance;
Corporate changes – we may transfer information in connection with a merger, sale, acquisition or other change of ownership or control of the company. When any of these events occur, we will use reasonable efforts to notify users before the information is transferred or subject to another privacy policy.
Where we store your personal data
All information you provide to RIM 20 Ltd. is stored on secure servers. We are committed to doing our best to protect your personal information.
If you have additional questions about this privacy policy, please contact us at: neptun_pomorie@abv.bg
Right to appeal
You can lodge a complaint or alert with the Data Protection Commission in one of the following ways:
Personally, on paper – in the office of the CPDP at the address: Sofia 1592, Blvd. “Prof. Tsvetan Lazarov ”№ 2
By letter to the address: Sofia 1592, Blvd. “Prof. Tsvetan Lazarov ”№ 2, Commission for Personal Data Protection.
By fax – 029153525.
Electronically to the email of the CPDP (kzld@cpdp.bg). When filing a complaint in this way, it must be formatted as an electronic document signed with a qualified electronic signature (not scanned!).